THE STEPS WE ARE TAKING TO LOOK AFTER OUR PEOPLE AND OUR CUSTOMERS.
The well-being and safety of our people and our customers is most importance to us, and we are doing everything that we can to play our part in helping to suppress the spread of Covid-19.
We are following advice from the governments and public health authorities. To produce the face masks, we have launched an extensive range of our own operational procedures and precautions such as sewers at every other machine wearing PPE, so they are placed about 10 feet away from each other for appropriate social distancing in order to help limit the spread of COVID-19 and keep our people and our customers safe.
This unfortunately does not allow maximum output from our factory, but the health of our workers is more important. Our amazing team is working tirelessly to make sure we continue to run as efficiently and resiliently as possible during these challenging times.
SwimSpot’s goal is to provide our customers with an outstanding customer service. As you have probably noticed, we are a women’s swimwear company who has shifted our production to mask making to serve our community and keep people employed. We are making masks at ridiculously low prices in order to do this.
Due to the circumstances, we are making masks to order which means shipping will be delayed.
Inevitably, our operations may not be as smooth and seamless as they are normally given the exceptional circumstances under which we are operating, so we would like to thank our customers in advance for their patience, understanding and kindness during this time.
If you need to contact us for any reason, please email to CustomerCare@SwimSpot.com. Please see our Customer Care revised hours of service: 9am- 4pm PST Monday to Friday. Service is not always available by phone at the moment due to the current restrictions.